A generous commission plan is of course something we value as much as you do.
When promoting Betadonis, you are promoting a unique product, designed to increase customer life time.
Cooperation demands honesty. We have no hidden costs and no quirky way to count the total.
Betadonis has it's license within EU which makes for tax-free winnings for european citizens.
Our loyalty system is a part of the player`s experience. The best loyalty system ever made.
Support is not a cost, it's an opportunity to get a good relationship with our players.
(0 - 2500 €)25%
(3000 - 6000 €)30%
(7000 - 10500 €)35%
(12000 - ∞ €)40%
Entering an incorrect password can often result in an 'Incorrect username and/or password' code. As passwords are case sensitive, check to ensure your Caps Lock is off. If your troubles persist, select the 'forgot password' button and a new password will be issued to the e-mail address as listed on your Betadonis.com account.
Please contact Betadonis.com Customer Service Live Chat or text us to email@example.com
For closing your account please email Betadonis.com Customer Support at firstname.lastname@example.org
You can change you password by using the forgotten-password link at the top of all the Betadonis.com pages.
For changing your email address please contact Betadonis.com Customer Support Live Chat or text us to email@example.com
You can check your account activity by going into 'my account' once you have logged in, or you can contact Betadonis.com Customer Support for any information.
You cannot change your player name once you have submitted to your your Betadonis.com Account. This is for security purposes since changing the Player name can disrupt the system data and raises security alerts.
Participating in online gaming is exciting, fun and potentially profitable for those that chose to play. However, Betadonis.com is aware of the possibility of gaming abuse and the repercussions it could have on an individual. Because of this, Betadonis.com takes every precaution to ensure that our products and services are used only by those who have legal right to do so. Any gamer is allowed under no circumstances to play for real money unless they meet the minimum age requirement of 18 or the standard legal age to participate in online gaming in the country of their residence.
We aim to reply to all customer service e-mails within 24 hours. As some require more detail and investigation of an issue, response time may vary based on the nature of your inquiry. You will receive an e-mail confirmation from Betadonis when we have received your inquiry, to let you know we are working on an answer. If you find that you are not receiving the confirmation e-mail promptly after submitting your inquiry we would suggest that you have a look in your Junk Mail folder. Betadonis does not engage in the act of sending unsolicited e-mails however some aggressive mail filters may mistakenly identify our e-mails as spam and treat them as such.
All game play is stored securely on our servers, in case of disconnection, simply log back in to your account to see the outcome of any event or game play. As for casino, if the gameplay was incomplete, it should resume when you next log back in to the game. If you continue to experience problems please 'click here' to chat to a member of our Customer Support Team.
The software for our sportsbook is Allcomponent, the Casino has Netent, Betconstruct, XProGaming and others.
Check your internet connection and if still there is no connection, please contact Betadonis Customer Support.
Check if you are using the correct password and username for your account, if you still cannot login, please contact Betadonis Customer Support.
If you have been experiencing a slow connection, please note the following: several browsers open, music programs running or downloading files can all slow your computer and/or internet connection. Your local internet service provider may also witness some technical problems. Sharing your internet connection within your household and in your local area can also slow down your connection speed.
The communication between your PC and our servers has been optimized for the fastest response. If you notice that your game goes slowly, there are two likely explanations: 1. The players on the table are taking a long time to act when it is their turn. 2. You may not have a good connection to the Internet.
You can check your progress by logging into "Money transactions" and clicking on "Wallet".
Some of the promotions will be eligible only for people from certain countries and some customers using specific payment methods. There may be restrictions for any linked accounts and misuse of Betadonis promotions, for any advice please contact Betadonis Customer Support at firstname.lastname@example.org or in Live Chat.
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When gambling at Betadonis, the possibility may arise where you experience an issue, against our best efforts to the contrary. Should this be the case, our customer services team will promptly do their utmost within their remit for such Issues to be resolved as quickly and efficiently as possible, however, should you feel that our team has not delivered a level of service and/or resolution you would expect to be satisfactory from an establishment with our service standards, we also provide several alternative means for you to seek a resolution. In the form below, we offer you the opportunity to directly contact our entire senior management team in order to refer them to the issue you have experienced with our Customer Support representatives.
This form will ensure that your complaint reaches our decision makers with highest possible priority, and we maintain that your request will be replied to within 24 hours If it is made between Monday and Friday from 09:00AM to 19:OOPM (GMT+1).
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